ahh7 Privacy Policy

1. Introduction

ahh7 ("we", "us", "our") is committed to protecting the privacy and personal data of all players who use the ahh7 online casino platform. This Privacy Policy describes how ahh7 collects, processes, stores, and protects personal information in connection with the operation of the Platform, and explains the rights available to you as a data subject under Philippine law.

ahh7 operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). We take our obligations under this legislation seriously and have implemented appropriate technical and organisational measures to safeguard your personal data.

This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the ahh7 platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2. Data Controller

ahh7 is the data controller responsible for the personal data collected through the Platform. As data controller, ahh7 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions or concerns about how ahh7 processes your personal data, or if you wish to exercise any of your rights as a data subject, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy.

3. Information We Collect

ahh7 collects personal data from you in the following categories:

• Registration Data: When you create an ahh7 account, we collect your full name, date of birth, email address, mobile number, and residential address. This information is required to create and manage your account.
• Identity Verification (KYC) Data: To comply with PAGCOR regulations and anti-money laundering (AML) requirements, we collect copies of government-issued identification documents (such as a Philippine passport, driver's licence, or SSS/UMID card), proof of address, and, where required, source of funds documentation.
• Financial Data: We collect information about your deposits and withdrawals, including the payment methods used (e.g., GCash account details, BPI, BDO, Metrobank account references, PayMaya details) and transaction amounts in Philippine Peso (₱). We do not store full payment credentials on our servers.
• Gaming Activity Data: We collect records of your gameplay on the ahh7 platform, including games played, bets placed, winnings, and session durations. This data is used for account management, dispute resolution, and responsible gaming monitoring.
• Technical Data: We automatically collect certain technical information when you access the Platform, including your IP address, device type, browser type and version, operating system, and referring URLs. This data is used for security monitoring, fraud prevention, and platform optimisation.
• Communications Data: If you contact ahh7 customer support via live chat or email, we retain records of those communications for quality assurance, training, and dispute resolution purposes.
• Marketing Preferences: Where you have opted in to receive promotional communications, we retain your marketing preferences and communication history.

4. How We Use Your Information

ahh7 uses the personal data we collect for the following purposes:

• To create, verify, and manage your ahh7 account.
• To process deposits, withdrawals, and other financial transactions.
• To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine law.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity.
• To provide customer support and resolve disputes.
• To monitor gameplay for responsible gaming purposes, including identifying patterns that may indicate problem gambling behaviour.
• To send you transactional communications related to your account, such as deposit confirmations, withdrawal notifications, and security alerts.
• To send you promotional communications and personalised offers, where you have opted in to receive such communications.
• To improve the ahh7 platform, including through analytics, A/B testing, and user experience research.
• To comply with our legal and regulatory obligations, including reporting requirements under PAGCOR regulations and Philippine AML legislation.

5. Legal Basis for Processing

ahh7 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and ahh7 (i.e., the Terms & Conditions), including account management, transaction processing, and customer support.
• Legal Obligation: Processing is necessary for ahh7 to comply with its legal and regulatory obligations, including KYC verification, AML reporting, and PAGCOR compliance requirements.
• Legitimate Interests: Processing is necessary for ahh7's legitimate interests in operating a secure, fair, and commercially viable platform, including fraud prevention, security monitoring, and platform improvement, provided that such interests are not overridden by your rights and interests.
• Consent: Where processing is based on your consent (e.g., marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Sharing Your Information

ahh7 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Game Providers: Licensed game providers whose games are available on the ahh7 platform may receive limited gameplay data necessary for the operation of their games and the settlement of bets.
• Payment Processors: Payment service providers (including GCash, PayMaya, and banking partners) receive the financial data necessary to process your deposits and withdrawals.
• KYC and AML Service Providers: Third-party identity verification and AML screening providers may process your KYC data on our behalf to assist with regulatory compliance.
• Regulatory Authorities: ahh7 may be required to disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where required by law or regulatory directive.
• IT and Security Service Providers: Third-party providers of hosting, security, analytics, and customer support infrastructure may process your data on our behalf under strict data processing agreements.
• Law Enforcement: Where required by a valid legal order or where necessary to prevent or investigate fraud or other criminal activity, ahh7 may disclose personal data to law enforcement agencies.

All third parties with whom ahh7 shares personal data are required to process that data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

7. Data Retention

ahh7 retains your personal data for as long as your account remains active and for such additional period as is necessary to comply with our legal and regulatory obligations. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for a minimum of three (3) years from the date of the communication.
• Marketing preference data is retained until you withdraw your consent or request deletion, whichever is earlier.
• Technical and log data is retained for a period of twelve (12) months from the date of collection, unless a longer retention period is required for security or fraud investigation purposes.

Upon expiry of the applicable retention period, ahh7 will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.

8. Data Security

ahh7 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ahh7 platform.
• Encryption of sensitive data at rest, including KYC documents and financial records.
• Role-based access controls limiting access to personal data to authorised personnel only.
• Regular security assessments, penetration testing, and vulnerability scanning.
• Two-factor authentication (2FA) options for player accounts.
• Continuous monitoring for suspicious activity and potential data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ahh7 will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act and its Implementing Rules and Regulations.

While ahh7 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the security of your ahh7 login credentials and for notifying us immediately if you suspect any unauthorised access to your account.

9. Cookies and Tracking Technologies

ahh7 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that allow us to recognise your browser and remember certain information about your session and preferences.

ahh7 uses the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as session management, login authentication, and security. These cookies cannot be disabled.
• Functional Cookies: These cookies remember your preferences (such as language settings and display options) to provide a more personalised experience on the Platform.
• Analytics Cookies: These cookies collect anonymised information about how players use the Platform, including pages visited and features used, to help us improve the Platform's performance and usability.
• Marketing Cookies: Where you have consented, these cookies track your activity to enable us to deliver relevant promotional content. You may withdraw consent for marketing cookies at any time through your browser settings.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ahh7 platform. For more information on managing cookies, refer to your browser's help documentation.

10. Your Rights Under Philippine Law

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ahh7:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed, as set out in this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data ahh7 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data where such processing is based on legitimate interests or for direct marketing purposes.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: If you believe that ahh7 has processed your personal data in violation of the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 13. ahh7 will respond to all valid data subject requests within the timeframes prescribed by applicable law. We may require you to verify your identity before processing your request.

11. Minors and Age Verification

The ahh7 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. ahh7 does not knowingly collect personal data from individuals under the age of 21.

All players are required to complete age verification as part of the KYC process before they may make deposits or access real-money games. Where ahh7 discovers that personal data has been collected from an individual under the age of 21, we will immediately suspend the relevant account, delete the associated personal data, and reverse any transactions where possible.

If you believe that a minor has registered on the ahh7 platform, please contact our support team immediately so that we can take appropriate action.

12. Changes to This Policy

ahh7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players via email or an in-platform notification prior to the changes taking effect.

The updated Privacy Policy will be published on this page with a revised "Last Updated" date. Your continued use of the ahh7 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ahh7, please contact our Data Protection Officer:

Data Protection Officer — ahh7
Email: [email protected] (plain text — not a clickable link)

For complaints regarding the handling of your personal data, you may also contact the National Privacy Commission of the Philippines through their official channels.

Effective Date: This Privacy Policy is effective as of May 2026 and supersedes all prior versions.